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Return Policy & Procedure

Destination Surf are happy to accept returns on products within 30 days of purchase.

We want to assure you that if you are not 100% satisfied with the product due to it being the wrong size or looks different to what was listed on the website, you can return it back to us.

Return Terms and Conditions

  • Please contact us before returning any products
  • Item must be returned back to Destination Surf within 30 days of the date of purchase by either;
    • Post to Destination Surf Falcon
      • Miami Plaza Shopping Centre - 3 Olive Road, Falcon WA 6210
    • In person to one of our stores
  • Proof of purchase must be retained and supplied to us.
  • Cost of shipping the return back to us is the customers responsibility.
  • Sale and promo code items are accepted for return.
  • Free promotional items must be returned along with your order if you no longer meet the terms of the offer.
  • Item is back in its original packaging and all original tags must be still attached.
  • Swimwear must have all hygienic stickers attached. If the hygiene seal has been removed, it won’t be accepted for return. Please try on your swimwear over your underwear first.
  • Item hasn’t be worn, altered or washed.

 

Refunds or Store Credit

If your return meets the criteria set out in the Terms and Conditions. You will be able to receive;

  • Refund
  • Store credit